Training Videos

Scroll down to select a training video from the list below. Follow the instructions provided. No licensing is required.

NOTE: It is the user’s responsibility to view the educational training video(s) to gain a comprehensive overview of the Teladoc Health software solutions before using the Teladoc Health network and equipment.

Instructions

Select the applicable course(s) from the list below. If you have any questions contact your Client Manager.
Users are required to sign a “Guest Book” which asks for your First name, Last Name, and Email. We highly recommend using your hospital organization or corporate email address.

This information is collected for completion tracking purposes.

You will receive a certificate of completion (PDF) emailed to you, once you complete a course. You can download, save and print this for your records.

Course List

Scroll down and select your course by clicking on the course title on the left. You must enter your name and email address to view each video.

Course Title	Description
Provider Access software: Desktop App	This video is an overview of Teladoc Health Provider Access: Windows Desktop App. It is applicable for users that are on the Solo by Teladoc Health Software platform. This video covers interface functionality as well as best practices. It is 14 minutes in length.
Provider Access software: Web App	This video is an overview of Teladoc Health Provider Access: Teladoc HealthWeb App. This course will provide a walk-through on the basics: from how to connect to a care location to the functionality of the user interface. This video is 10 minutes in length.
Provider Access software: iOS	This video is an overview of Teladoc Health Provider Access - iOS. This course will provide a walk-through on the basics, from how to connect to a care location to the functionality of the user interface. This video is 12 minutes in length.
Provider Access software: Viewpoint	This video is an overview of the Teladoc Health Provider Access software with a Teladoc Health Viewpoint device. This video is 11 minutes in length.
Provider Access software: Vici	This video is an overview of the Teladoc Health Provider Access software with a Teladoc Health Vici device. This video is 12 minutes in length.
Provider Access software: Lite	This video is an overview of the Teladoc Health Provider Access software with a Teladoc Health Lite device. This video is 13 minutes in length.
Provider Access Software: Vita	This video displays how a practitioner can connect to a telehealth virtual encounter using the Teladoc Health Vita device. This video is 15 minutes in length.
Provider Access software: Xpress	This video is an overview of the Teladoc Health Provider Access software with a Teladoc Health Xpress device. This video is 12 minutes in length.
Provider Access software: Vantage	This video is an overview of the Teladoc Health Provider Access software with a Teladoc Health Vantage device. This video is 13 minutes in length.
Waiting Room Creation	This video displays the setup and configuration steps for a Teladoc Health Waiting Room using the Teladoc Health Web App. This video is 2 minutes in length.
Practitioner Connection	This video displays how a practitioner can connect to a telehealth virtual encounter using the Teladoc Health Web App. This video is 3 minutes in length.
COVID-19 Facility Waiting Room	The video displays the setup and configuration steps for an Facility Waiting Room in the Teladoc Health Web App. This video is 3 minutes in length.
COVID-19 Home On-demand Waiting Room	This video displays the setup and configuration steps for a Home On-demand Waiting Room in the Teladoc Health Web App. This video is 3 minutes in length.
COVID-19 Home Scheduled Waiting Room	This video displays the setup and configuration steps for a Home Scheduled Waiting Room in the Teladoc Health Web App. This video is 3 minutes in length.