Supported Apps:
App | OS | Hardware Requirements |
Provider app for Windows |
Windows 10 or newer | 10th gen i3 or faster 8gb or more of RAM |
Provider app for Mac |
Any MacOS currently supported by Apple (Currently Mac OS 12 or later) |
Any Mac not on Apple's vintage or obsolete list |
iOS app |
iOS 14 or later |
Any iPhone not on Apple's vintage or obsolete list |
iPad app |
iPadOS 14 or later |
Any iPad not on Apple's vintage or obsolete list |
Android app |
Not supported | Not supported |
Supported browsers:
For the highest quality and most stable experience, we recommend that providers keep their browsers up-to-date and use a browser release version that is less than six months old. Many older browser versions that have WebRTC support may still work but are not officially supported and an up-to-date browser is highly recommended.
Browser | Version | OS |
Chrome |
Browser versions less than 6 months old. |
Mac OS 10.14 and later Windows 10 and later Android 7.0 and later |
Firefox |
Browser versions less than 6 months old. |
Windows 10 and later Not supported on Teams Mobile |
Edge |
Browser versions less than 6 months old. |
Windows 10 and later |
Safari |
Browser versions less than 6 months old. |
Mac OS 10.14 and later iOS 14 and later |
Internet Explorer |
Not supported |
Not supported |
This page outlines OS requirements for the browser based version of the experience. iOS requirements for native apps on an iPhone are listed in the Appstore.