Supported Apps:
| App | OS | Hardware Requirements |
|
Patient app for Windows |
Windows 10 or newer | 9th gen i3 or faster 8gb or more of RAM |
|
Patient app for Mac |
Any MacOS currently supported by Apple |
Any Mac not on Apple's vintage or obsolete list |
|
iOS App |
iOS 13 or later |
Any iPhone not on Apple's vintage or obsolete list |
|
Android app |
Android 11 or later | Quad core processor 4gb of RAM |
Supported browsers:
For the highest quality and most stable experience, we recommend that providers keep their browsers up-to-date and use a browser release version that is less than six months old. Many older browser versions that have WebRTC support may still work but are not officially supported and an up-to-date browser is highly recommended.
| Browser | Version | OS |
|
Chrome |
Browser versions less than 6 months old. |
Mac OS 10.14 and later Windows 10 and later Android 7.0 and later |
|
Firefox |
Browser versions less than 6 months old. |
Windows 10 and later Not supported on Teams Mobile |
|
Edge |
Browser versions less than 6 months old. |
Windows 10 and later |
|
Safari |
Browser versions less than 6 months old. |
Mac OS 10.14 and later iOS 14 and later |
|
Internet Explorer |
Not supported |
Not supported |
This page outlines OS requirements for the browser based version of the experience. iOS requirements for native apps on an iPhone are listed in the Appstore.