The following features will be available to customers on December 11, 2024. The release includes key updates to the user interface, Smart Notes, and a new Solo Notification Center.
For any questions or issues, please contact our Technical Assistance Center via email at TAC@TeladocHealth.com.
Provider Experience
Enhanced Table Navigation in Smart Notes
We’ve enhanced table navigation within Smart Notes to support faster, more efficient data entry. You can now use the *Tab* key to seamlessly move between table cells and the *Enter* key to quickly input your results. This update eliminates the need for mouse clicks, enabling quicker navigation and entry. These improvements are particularly valuable in emergency settings where speed and efficiency are critical for accurate Smart Note documentation.
KEY | HHSINT-1016 |
VERSION | IWA 2024Q4.4 |
REGION | Global |
COMPONENT | Provider Experience |
TOGGLE | n/a |
Display Patient Preferred Language in Patient Appointment Bars
Patients's preferred language was added to the following tabs in order to improve visibility into the patient's needs.
- Queue tab
- Schedule tab
- Services tab
- Encounters tab
- Patient Right Side Panel
KEY | HHSPRX-247 |
VERSION | IWA 2024Q4.4 |
REGION | Global |
COMPONENT | Provider Experience |
TOGGLE | PatientPreferredLanguage |
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Admin and Provider Experiences
Release of the Native Solo Notification Center
The Solo Notification Center provides a centralized hub for managing new emergent, and ambulatory service requests (consults) based on escalation policy notifications, enabling providers to stay informed about critical service request updates in-app and without leaving the Solo platform.
Designed with a responsive, user-friendly web browser interface and accessible across devices (desktop, tablet, mobile), the Notification Center ensures efficient handling of notifications while retaining a historical record for reference.
For additional information about this feature, see the Solo Notification Center user guide.
KEY | SCCT-167, SCCT-300 |
VERSION | IWA 2024Q4.4 |
REGION | US |
COMPONENT | Provider Experience Admin Experience |
TOGGLE | NotificationCenter |
SCREENSHOT(S)
Left Navigation Bar Has Updated Look & Collapses
As part of the standardization of the new Solo look, the left hand navigation bar has been refreshed. Additionally, the selecting the 'hamburger' menu completely collapses the left hand navigation bar which results in a larger screen space and complies with the MSFT design restrictions for Solo with and without MS Teams.
KEY | HHSPRX-284 |
VERSION | IWA 2024Q4.4 |
REGION | Global |
COMPONENT | Provider Experience Admin Experience |
TOGGLE | RedesignToCADSWithFluentUI |
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SCREENSHOT(S)
Updated Browser Header
Solo Browser Header was updated to the new design standard. Functionality has not changed.
KEY | HHSPRX-560 |
VERSION | IWA 2024Q4.4 |
REGION | Global |
COMPONENT | Provider Experience Admin Experience |
TOGGLE | GlobalHeaderCADS |
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