Skip to main content

Custom Exit Message for Solo Video Calls

Updated

This article explains how administrators can enable the custom message for when a patient is leaving a visit for a Solo Video Call. 

Who Can Use This Feature

  • Administrators: Can choose between the default or a custom message at the service level.
  • Patients: Will see the selected message when leaving a visit.

Prerequisites

  • None.

How to Enable or Customize the Exit Message

  1. Go to Service Settings.
  2. Click the gear icon.
  3. Select Patient Leaving Consult.
  4. A panel will open on the right.
  5. By default, the Recommended Message is enabled.
  6. To customize:
    1. Select Custom Messaging.
    2. Edit the Header and Body text as desired.
  7. Click Save to apply your changes.
PL016237.A